Microsoft Wireless Dongle Driver

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Hi Vetrig,

The receiver only works specifically on that keyboard and mouse combo. Getting the receiver replaced might not be possible. Check with our Microsoft Store support team regarding your concern. Use this article.

All the best.

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I have same problem, but the dongle stop work. I use the keyboard with very carefully and I want from Microsoft more quality. This keyboard is very expecive in my country. How can I get a replacement dongle?

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Hi Fernando,

If you wish to have a Microsoft product replaced, I suggest referring to this support article. The page has information on how to request for a replacement for Microsoft software or hardware.

Let me know if you have other questions.

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Hi. This page support internacional customers? I am from Brazil and my keyboard is out off guarantee. But it's work fine except of dongle. Its not fair to replace entirely working pack , one because a dongle.

Thanks

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If that's situation, it would be best to contact our Customer Service and see what can be done. The Global Customer Service phone numbers can be found on this page.

All the best.

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Microsoft Wireless Receiver 700 Driver

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Microsoft Usb Dongle

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The call centres at the end of those numbers are a joke. The numbers on that page seem to route to the same **** call centre with no decent bandwidth available to them.

Operators are unable to be understood; this is only referring to call quality before even considering other factors.

Complete waste of time.

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I'll try and post results here. Thanks.

Hi, Fernando, are you solve the problem? Me too Brasil and I have same issue....
Fala Fernando beleza? Cara conseguiu resolver o problema, também sou do Brasil e tive o mesmo problema.

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We are a reseller of Microsoft products here in Norway. Not even as a reseller we have access to a good supportline.

I find it totally unacceptable that Microsoft should be able to sell keyboards they can not support with spare parts. Microsoft, get your sh*t together. Support line was of no help! Incompetent and no service!

Buy Logitech products from now on. Easy to get a spare USB unifed receiver.

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We are a reseller of Microsoft products here in Norway. Not even as a reseller we have access to a good supportline.

Buy Logitech products from now on. Easy to get a spare USB unifed receiver.

Unfortunately so far I have not been able to solve the problem, I am trying to solder the dongle board, I recently bought a logitech mouse, it supports usb and a universal usb receiver, I believe that from now on I only opt for logitech products

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