Jul 14, 2010 Using Windows 7, after I open a PDF document and click on the print icon, the printer does not respond, yet I can print any other document such as Word or Excel and also any Web page. When I try printing the same PDF document using another computer running Windows XP to the same printer, it prints without any problem.
Hello,
Thank you for visiting Microsoft Community and providing us with the detailed description about the issue.
As per the description, I understand that you are experiencing issue after upgrading to Windows 10, you are unable to print .pdf files in the system.
I certainly understand your concern and will try my best to help you.
This issue might have occurred due to corrupt printer drivers or the printer drivers have not installed properly in the computer.
I would suggest you to try the following methods and check if that helps.
Method 1:
Run inbuilt printer troubleshooter and check if it works. Please follow the steps given below.
Note: If your computer is having problems printing, try using the Printer troubleshooter to fix the problem. It makes sure that a printer is connected to your computer, and it checks for common issues such as whether the printer has enough paper and toner to complete printing your document.
Press Windows + W keys on your keyboard to get the search option.
Type Troubleshooting and click Troubleshooting.
Now click on view all option.
Click on printer and follow the prompts to run the troubleshooter.
If the issue persists, follow method 2
Method 2:
Why Can T I Print A Pdf Document Windows 10
Please refer to the article given below and check if that helps.
Fix printer problems
Note: The above article willhelp you identify and fix common printer problems in Windows. Printing problems can be caused by cables that aren’t connected properly, problems with wireless adapters or settings, damaged or incompatible printer drivers or missing updates.
Why Won't My Printer Print Pdf Document
If the issue persists, follow method 3
Method 3:
How to use the System File Checker tool to repair missing or corrupted system files, please follow the steps in the link provided below.
Note: System File Checker is a utility in Windows that allows users to scan for corruptions in Windows system files and restore corrupted files. This article describes how to run the System File Checker tool (SFC.exe)to scan your system files and to repair missing or corrupted system files in Windows 8.1 or Windows 8. If a Windows Resource Protection (WRP) file is missing or is corrupted, Windows may not behave as expected.
The above steps holds good for Windows 10 as well.
I hope this information is helpful.
Please do let us know if you need any further assistance, we will be glad to assist you.
Can't Print Pdf Document
Thank you.